I am an ubereats driver and ive been getting notifications that ive cancelled many dlvr...

GetHuman-andrewpv's Problem With an Order issue with UberEATS from March 2020

Help with my UberEATS issue
The issue in GetHuman-andrewpv's own words
I am an ubereats driver and ive been getting notifications that ive cancelled many dlvrys after ive picked up the food and there have been hints about fraudulent behavior on my part. I do not appreciate this. The last incident was a couple days ago. I was given a dlvry from coco's bubbletea grill on wonderland rd. I did not want this dlvry but somehow it was automatically accepted. When i pulled into the parking lot i was informed that it had been cancelled, and that uber was trying to find me another order. I left the parking lot following the map towards proudfoot lane, thinking i had another dlvry at another restaurant. As i approached the apt bldgs however,i realised that uber believed i had food on board and was heading toward the customer. This was not the case. I hadnt entered the restaurant and had no food and decided i was going home and cancelled the dlvry. The reason i didnt want cocos dlvrys is because i decided it was unsafe to enter the premises. Theg are the reason im wearing a mask on dlvrys from now on.

GetHuman-andrewpv did not yet indicate what UberEATS should do to make this right.

How GetHuman-andrewpv fixed the problem
Well it appears that uber has compensated me monetarily by topping off the money in my account and so im considering this problem fixed for now. But i will let you know if i continue to have this same issue again with them. Thank you
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UberEATS

Problem With an Order issue
Reported by GetHuman-andrewpv
Mar 21st, 2020 - a year ago
Fixed
GetHuman-andrewpv shared how to fix
Seen by 8 customers so far
Similar issue to 27317 others
0 customers following this
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GetHuman-andrewpv started working on this issue
Mar 21st, 2020 6:36pm
GetHuman-andrewpv shared this issue with friends on Facebook
Mar 21st, 2020 6:37pm
GetHuman-andrewpv shared this issue with followers on Twitter
Mar 21st, 2020 6:41pm
GetHuman-andrewpv confirmed the issue is fixed. Hooray!
Mar 24th, 2020 6:54pm

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