I placed an order cost $**.** from Vietnoms restaurant at *pm on Feb **, **** to Seneca...

GetHuman-tammanh's Refund issue with UberEATS from February 2020

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The issue in GetHuman-tammanh's own words
I placed an order cost $**.** from Vietnoms restaurant at *pm on Feb **, **** to Seneca Newnham College. Martha is the person taking care of my order. I tracked her on my mobile Ubereats application and saw that she drove to the address. I texted her to say that where the exact location was but she did not reply to me. She did not even call me back. Then, she suddenly clicked on something and the last thing I saw on my app is "Order delivered" while I had not received any food yet. After that, I could not see any information about her to contact her. She did not even give me a call to ask where I was, and my money was deducted from my bank account already. I hope Ubereats will find out the reasons and investigate thoroughly why Martha did this and refund my money as soon as possible. I am really disappointed about this situation and may not place any order with Ubereats.

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UberEATS

Refund issue
Reported by GetHuman-tammanh
Feb 17th, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 29776 others
0 customers following this

Timeline

GetHuman-tammanh started working on this issue
Feb 17th 11:48pm

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