I placed an order back on December **, **** the total order came to over $*** with deli...

GetHuman4238391's Refund issue with UberEATS from January 2020

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The issue in GetHuman4238391's own words
I placed an order back on December **, **** the total order came to over $*** with delivery and tip the order was messed up food was missing and the food quality was not as well as expected I reached out to the restaurant directly and they took full responsibility apologized but could not do anything at the time because I ordered directly through you guys they told me they would reach out to Uber eats to get my refund because they issued a refund back to you and yet I was not given the refund from you guys It’s been going on for a week and yet have not had any responses back from Uber eats the restaurants hands are tied with what they can do to fulfill my need on this order I would appreciate if I could get the refund back directly to the card order **B**F

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UberEATS

Refund issue
Reported by GetHuman4238391
Jan 12th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 33691 others
0 customers following this

Timeline

GetHuman4238391 started working on this issue
Jan 12th, 2020 12:37am
GetHuman4238391 indicated the issue is not fixed yet.
Jan 14th, 2020 4:38am
GetHuman4238391 indicated the issue is not fixed yet.
Jan 14th, 2020 2:19pm