I had a delivery driver bringing me cold food because he did multiple delivery’s and th...

GetHuman-pablobet's customer service issue with UberEATS from December 2019

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The issue in GetHuman-pablobet's own words
I had a delivery driver bringing me cold food because he did multiple delivery’s and the driver was definitely not the one that showed in app at first he was rude he made me walk other side off the road because he didn’t want get out off the car to bring me the order he called me by the window and i had to stand in middle off a busy road without pedestrians walk way when i ask his name he was confused and didn’t know answer me I complain about the delay and about the cold food he said was the shoo fault i take a picture off him and the number plate off the vehicle unfortunately he ride off before i ask his license number. Was a really rude and disrespectful situation i call the shop to complain and the shop told me they would not accept order from me again. I hope this driver ia aloud to work for Uber eats because didn’t look like he was the the real driver the food gone to bin my girlfriend sleep hungry and that make me frustrated because wee wait for more den ** minutes for the food and cold not eat as soo cold it was. Hope Uber eats understand and take the right decisions i would like to ask a full refund on the order on my girlfriend account she don’t speak English and she been over charged because the e exchange transaction from a bank card from another country. Thank for the help.

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UberEATS

Customer service issue
Reported by GetHuman-pablobet
Dec 26th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 34553 others
0 customers following this

Timeline

GetHuman-pablobet started working on this issue
Dec 26th, 2019 9:28pm
GetHuman-pablobet indicated the issue is not fixed yet.
Dec 28th, 2019 12:07am

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