GetHuman4154216's Refund issue with UberEATS from December 2019
Help with my UberEATS issue
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The issue in GetHuman4154216's own words
I was trying to order food. They messed. Up our Christmas dinner. It's happened a couple of times now. We spent a lot of money for just sides that were messed up as well but still got charged. ... My wife and I ordered food last night from sonic. Our main entrees were not received and the rest of the food tastes sweet when we didn't order anything sweet. We would like a full refund.
This happens a lot, apparently. Their seems to be a huge miscommunication between customers, drivers, and restaurants. I worked in the food service industry and communication is key and you the customer is priority. They make or break your business.
They could've made it right by a full refund.
I don't usually complain. I give people. The benefit of doubt. Mistakes happen but sometimes you have to call people out.
I have an issue with UberEATS too
How GetHuman4154216 fixed the problem
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