I work retail and order UberEats because I cannot leave my store to get food. I give sp...

GetHuman4093504's Problem With an Order issue with UberEATS from December 2019

Help with my UberEATS issue
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The issue in GetHuman4093504's own words
I work retail and order UberEats because I cannot leave my store to get food. I give specific instructions when placing my order to drop off the food at the front cashier. Because being the only manager on duty I am busy counting tills, helping customers, running a department, and trying not to die from hungry or dehydration. Lately I have been having trouble with drivers not reading my instructions: “please leave with front cashier. I am unable to leave the store. If there is any questions please call the store at (store *).” Something along those lines. You can see it in my profile. I don’t have my cell phone on me at all times while working because it’s not allowed on the sale floor, that’s why I tell them to call the store number with any questions. I work hard for the money I use to buy over priced food through the app. I would like some respect from my delivery drivers. Please tell your drivers to learn how to read the instructions when delivering and they might actually get a decent tip from me, decent being **-**% depending on distance of delivery and how they followed instructions, reminder this tip is cash, not in the app. And that is why I rarely give any “good” reviews in the app, it’s because none of my drivers can read the instructions.

GetHuman4093504 did not yet indicate what UberEATS should do to make this right.

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UberEATS

Problem With an Order issue
Reported by GetHuman4093504
Dec 14th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 35524 others
0 customers following this

Timeline

GetHuman4093504 started working on this issue
Dec 14th, 2019 4:13am
GetHuman4093504 shared this issue with others over email
Dec 14th, 2019 4:14am

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