UBER EATS sent us food from "Fat Shack" in Denver and we made clear notes about NO BUF...

GetHuman4000439's Refund issue with UberEATS from November 2019

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The issue in GetHuman4000439's own words
UBER EATS sent us food from "Fat Shack" in Denver and we made clear notes about NO BUFFALO SAUCE because he is allergic to something in it. His mouth is swolen and we may have to take him to the Emergency Room it doesn't dissapate quickly. *All the specifications we put on your app to make SURE there were non-allergens did not go through to the restaurant, I saw the receip and it's all clear labeled in our order on Uber Eats, so this is a site issue. Now there's an allergy issue and an expensive ER visit.*Now not only is he in pain, and has to go to the emergency room, but he hasn't eaten anything today other than the bite that's sending him to the ER! And he's a small guy, he needs to eat.*I am incredible upset about this situation.

GetHuman4000439 did not yet indicate what UberEATS should do to make this right.

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UberEATS

Refund issue
Reported by GetHuman4000439
Nov 27th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 36560 others
0 customers following this

Timeline

GetHuman4000439 started working on this issue
Nov 27th, 2019 2:04am

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