I placed an order for Burger King this evening, when I checked to see the delivery time...

GetHuman3857427's Refund issue with UberEATS from October 2019

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The issue in GetHuman3857427's own words
I placed an order for Burger King this evening, when I checked to see the delivery time it stated *:**pm, I didn’t receive a notification for our order being picked up so I checked again around *:**, at this point it stated *:** due to a courier issue. I continued to check because there is apparently no notification stating this - which a customer should be told that there is not a courier for their order. *It went to *:**pm at this point, so I canceled the order which I was then told by Medick in a chat that because I canceled it instead of UberEats, I am unable to be refunded my $** that I was charged. **I spoke to the restaurant and our food was not even made yet - therefore, there should be no charge.

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UberEATS

Refund issue
Reported by GetHuman3857427
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 122062 others
0 customers following this

Timeline

GetHuman3857427 started working on this issue
Oct 31st, 2019 12:11am