I placed an order with uber eats at the Jack in the Box located in Northridge on Balboa...

GetHuman-ngarciam's customer service issue with UberEATS from October 2019

Help with my UberEATS issue
First: share to improve GetHuman-ngarciam's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-ngarciam's own words
I placed an order with uber eats at the Jack in the Box located in Northridge on Balboa Blvd. I ordered two tacos, * piece nuggets, stuffed jalape*os, and a fountain drink. When I received the order it was completely wrong. I only received the drink and tacos. I called the Jack in the Box and they told me nobody ever went to go pick my order up and it was still at the restaurant. So i’m very confused as to how the app said the driver picked up my order when it’s still at the fast food restaurant. I would really appreciate to get a refund or my money back because I paid for more than what I got and it was completely wrong.

GetHuman-ngarciam did not yet indicate what UberEATS should do to make this right.

How GetHuman-ngarciam fixed the problem

We are waiting for GetHuman-ngarciam to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.
How Do I Recover My Ubereats Account?How Do I Dispute a Charge with Ubereats?What Do I Do If I'm Having Trouble with My Ubereats App?How Do I Recover My Ubereats Account?How Do I Recover My Ubereats Account?
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman-ngarciam
Oct 30th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 121866 others
0 customers following this
Items needed
Name
Email address
Phone number

Timeline

GetHuman-ngarciam started working on this issue
Oct 30th, 2019 12:57am
GetHuman-ngarciam indicated the issue is not fixed yet.
Nov 4th, 2019 1:24am
GetHuman-ngarciam indicated the issue is not fixed yet.
Nov 4th, 2019 2:11am