Hello Good Morning. My name is Alexander Ajan and I have been a customer of Uber and Ub...

GetHuman3847715's Refund issue with UberEATS from October 2019

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The issue in GetHuman3847715's own words
Hello Good Morning. My name is Alexander Ajan and I have been a customer of Uber and Uber eats for a long time. I ordered a sandwich today from Subway and I used my phones location for the delivery. The delivery drivers name was Victorio and his license plate was HDNU**. He claimed that I wrote the wrong address which I did not. I only used the location on my phone. Regardless of that, I called him and he answered the phone with a really bad attitude and told me to basically figure it out with Uber tech support. He was not helpful at all and made me feel mistreated and like just another number on Uber’s list, not like a value customer like Uber eats makes it feel on commercials or the company motto. I’m still hungry at my work place and also I just lost $**.

GetHuman3847715 did not yet indicate what UberEATS should do to make this right.

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UberEATS

Refund issue
Reported by GetHuman3847715
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 121723 others
0 customers following this

Timeline

GetHuman3847715 started working on this issue
Oct 29th, 2019 1:59pm