In the last month many of my orders have had issues. I’ve had completely wrong orders...

GetHuman3835273's customer service issue with UberEATS from October 2019

Help with my UberEATS issue
First: share to improve GetHuman3835273's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3835273 may need:
Name, Email address, and Phone number
The issue in GetHuman3835273's own words
In the last month many of my orders have had issues. I’ve had completely wrong orders, items missing, and now orders not showing up at all. Last night I placed an order around **:**pm and it said my driver was picking up my order for over * hours. It hadn’t been picked up yet so I couldn’t contact the driver and it was too late to cancel the order. I eventually ended up ordering from a different restaurant and that order arrived incorrect and with missing items. You guys keep issuing me refunds and that’s great, but it’s not stopping the issue from continuously happening. This service is something that really provides convenience for people with no or limited transportation, but so many frequent issues really makes me consider if I should continue using any Uber services at all going forward because the convenience is now being overshadowed by multiple inconveniences

GetHuman3835273 did not yet indicate what UberEATS should do to make this right.

How GetHuman3835273 fixed the problem

We are waiting for GetHuman3835273 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3835273
Oct 26th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 121040 others
0 customers following this


GetHuman3835273 started working on this issue
Oct 26th, 2019 11:11pm