In the last month many of my orders have had issues. I’ve had completely wrong orders...

GetHuman3835273's customer service issue with UberEATS from October 2019

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The issue in GetHuman3835273's own words
In the last month many of my orders have had issues. I’ve had completely wrong orders, items missing, and now orders not showing up at all. Last night I placed an order around **:**pm and it said my driver was picking up my order for over * hours. It hadn’t been picked up yet so I couldn’t contact the driver and it was too late to cancel the order. I eventually ended up ordering from a different restaurant and that order arrived incorrect and with missing items. You guys keep issuing me refunds and that’s great, but it’s not stopping the issue from continuously happening. This service is something that really provides convenience for people with no or limited transportation, but so many frequent issues really makes me consider if I should continue using any Uber services at all going forward because the convenience is now being overshadowed by multiple inconveniences

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UberEATS

Customer service issue
Reported by GetHuman3835273
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 121040 others
0 customers following this

Timeline

GetHuman3835273 started working on this issue
Oct 26th, 2019 11:11pm

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