I put in an order through Uber eats at *:**am, I got a called at **:** from customer se...

GetHuman3794043's customer service issue with UberEATS from October 2019

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The issue in GetHuman3794043's own words
I put in an order through Uber eats at *:**am, I got a called at **:** from customer service saying it was canceled that there was an issue with the delivery and that they were refunding my money the lady that called was the rudest person I’ve ever spoke to in the customer service industry she not only could not be understood she had no empathy and was extremely insensitive. I asked her if I could get some sort of credit, or even free delivery for the inconvenience and just said no and hung up I’ve never spoken to someone so rude I had to ask numerous times what was she even saying in the first place. I’ve ordered from Uber eats numerous times, after this I’ll guarantee you I won’t be anymore that is ridiculous! My order number is *CB**A you guys should definitely elevate your customer service standards I mean i am a manager at a multi million dollar business and would never allow such lack of communication to my customers. My name is Audrey Carrillo my account is a GOLD account due to my loyal business and I just don’t feel appreciated for my consistency.

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UberEATS

Customer service issue
Reported by GetHuman3794043
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 119368 others
0 customers following this

Timeline

GetHuman3794043 started working on this issue
Oct 19th, 2019 3:00pm

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