Dear Uber.**Myself Mohammed Arshad Shareef, I am a regular customer of Uber eats as wel...

GetHuman3777989's Refund issue with UberEATS from October 2019

Help with my UberEATS issue
First: share to improve GetHuman3777989's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3777989 may need:
Name, Email address, and Phone number
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman3777989's own words
Dear Uber.**Myself Mohammed Arshad Shareef, I am a regular customer of Uber eats as well as Uber cabs.**Am writing this email with utmost disappointment, I placed an order at *:** PM IST from Aroma Hyderabad House amounting ***.**At around *:** I missed a ring from the rider, I immediately tried calling him but his number was showing as busy * not reachable.**After repeatedly calling the executive I somehow able to get hold of him at *:** and he said, another agent is going to deliver the food and he promised to send his number on my mobile but I never received any message.**When I tried calling back number through app, it always said there is no register number with this account active.**Just because of your negligence and improper app, false information and careless attitude I lost my order.**Morever the order is for ****- rupees, that's my hard earned money and you are saying it's not refundable.**This is higly dissapointing and extremely rude customer service from Uber eats.**There is no chat support, there is no quick customer care. Then how do you expect customers to stay with you uber eats?**I need my refund back since my order never arrived. If you are not going to fix this issue asap, I promise I will raise it with Consumer Forum, I have all the screen shots from the mobile when I tried calling delivery partner, when I tried reaching you through query.**If issue is not fixe, I will raise it on Twitter @ Uber Handle, write a negative remarks on,, upload the screen shots on Facebook.**You are not just going to loose my business but I will make sure my friends, relatives and family members never ever use your service.**Understand ****- is not a small amount, if you charge without delivering that's highly unacceptable.***Regards*Mohammed Arshad Shareef*Trainee Practising Lawyer*Law Chambers*Mobile : **********

GetHuman3777989 did not yet indicate what UberEATS should do to make this right.

How GetHuman3777989 fixed the problem

We are waiting for GetHuman3777989 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund issue
Reported by GetHuman3777989
Oct 16th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 118817 others
0 customers following this


GetHuman3777989 started working on this issue
Oct 16th, 2019 8:03pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians