Dear Uber.**Myself Mohammed Arshad Shareef, I am a regular customer of Uber eats as wel...

GetHuman3777989's Refund issue with UberEATS from October 2019

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The issue in GetHuman3777989's own words
Dear Uber.**Myself Mohammed Arshad Shareef, I am a regular customer of Uber eats as well as Uber cabs.**Am writing this email with utmost disappointment, I placed an order at *:** PM IST from Aroma Hyderabad House amounting ***.**At around *:** I missed a ring from the rider, I immediately tried calling him but his number was showing as busy * not reachable.**After repeatedly calling the executive I somehow able to get hold of him at *:** and he said, another agent is going to deliver the food and he promised to send his number on my mobile but I never received any message.**When I tried calling back number through app, it always said there is no register number with this account active.**Just because of your negligence and improper app, false information and careless attitude I lost my order.**Morever the order is for ****- rupees, that's my hard earned money and you are saying it's not refundable.**This is higly dissapointing and extremely rude customer service from Uber eats.**There is no chat support, there is no quick customer care. Then how do you expect customers to stay with you uber eats?**I need my refund back since my order never arrived. If you are not going to fix this issue asap, I promise I will raise it with Consumer Forum, I have all the screen shots from the mobile when I tried calling delivery partner, when I tried reaching you through query.**If issue is not fixe, I will raise it on Twitter @ Uber Handle, write a negative remarks on mouthshut.com, Indiareview.com, upload the screen shots on Facebook.**You are not just going to loose my business but I will make sure my friends, relatives and family members never ever use your service.**Understand ****- is not a small amount, if you charge without delivering that's highly unacceptable.***Regards*Mohammed Arshad Shareef*Trainee Practising Lawyer*Law Chambers*Mobile : **********

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UberEATS

Refund issue
Reported by GetHuman3777989
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 118817 others
0 customers following this

Timeline

GetHuman3777989 started working on this issue
Oct 16th, 2019 8:03pm

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