On oct *, **** I ordered from Papa Murphys. The order was not right and inedible. I con...
GetHuman-mographe's Refund issue with UberEATS from October 2019
Help with my UberEATS issue
First: share to improve GetHuman-mographe's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mographe may need:
Name, Email address, and Phone number
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-mographe's own words
On oct *, **** I ordered from Papa Murphys. The order was not right and inedible. I contacted your customer service IMMEDIATELY through the app. I waited( hungry) and the app indicated I should reorder it. So I did. I need the first order ($**.**) refunded. I’ve waited over * days, each day checking for a response and writing more and receiving nothing. VERY frustrating and a waste of my time. Today somebody FINALLY answers back with several robo-responses. None of which help at all. Really Uber? Then another person wrote “Sorry, we can’t refund after * days.” Really Uber? This is the response you give on a thread of me complaining immediately and following up everyday? I can’t believe you still have customers if this is how you choose to treat them. The robo service is not effective. Compare this with grub hub who calls immediately and resolved any issue with care and human diligence. Very disappointed, and frankly, astounded at this lack of service in ****. Please refund that order immediately.
GetHuman-mographe did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-mographe fixed the problem
We are waiting for GetHuman-mographe to fix the problem and share the solution with the rest of us customers.
Please help with my UberEATS issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.