I placed an order Friday night and had to walk three blocks to my driver because she wa...

GetHuman-dadsrikk's Refund issue with UberEATS from August 2019

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The issue in GetHuman-dadsrikk's own words
I placed an order Friday night and had to walk three blocks to my driver because she was at the wrong location. My food was obviously cold by the time she reached me. I have screen shots of the timw of our phone conversation and me having to walk to her because she was in the wrong place. I never got to eat my food because I did not have a microwave assessable. It doesn’t make much sense to me how a driver cannot be even remotely near the location of drop but as long as she “called me within the estimated time” she’s fine and I suffer. I walked three blocks to this woman because she was not at the right place, she repeated the address to me and when I finally walked almost four blocks I saw her turning the corner almost four blocks aways from where The delivery was supposed to be made. She was trying to save herself because she obviously wasn’t doing her job well. She was being dishonest when she said she was outside. She knows the regulation behind estimated arrivals and you all are letting her get away with it while taking my money. I have been using Uber since the day it came out, I am extremely disappointed and definitely will not be using this platform because your competitors listen to their customers and ALWAYS resolves issues. Something Uber doesn’t value.

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UberEATS

Refund issue
Reported by GetHuman-dadsrikk
Aug 26th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 108195 others
0 customers following this

Timeline

GetHuman-dadsrikk started working on this issue
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm
GetHuman-dadsrikk indicated the issue is not fixed yet.
Aug 26th, 2019 4:21pm

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