I ordered food from Chai Point - Indranagar, and the app Informed me that the order was...

GetHuman-ananthuw's Refund issue with UberEATS from August 2019

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The issue in GetHuman-ananthuw's own words
I ordered food from Chai Point - Indranagar, and the app Informed me that the order was cancelled. When i tried to order something else from Chai Point - Indranagar again, the restaurant had become unavailable. So i went on to order from Chai point - Old Airport Road and the order was confirmed and was being prepared. As I was waiting for the order to be prepared, I get a call from a delivery guy saying my order has been arrived and he is waiting outside. But that was the order which was supposed to be cancelled which was from Chai point - indranagar. For this I contacted the customer support, and they said they can't help me because i have ordered twice from chai point Indranagar, so i have to accept it and no refund is possible. But the uber eats app had clearly told me that the order was cancelled, and even the restaurant itself was shown unavailable. How the heck am I supposed to order again from the place twice if that's the case.*I would like a full refund of the order from Chai point - Indranagar. I would not settle for anything else as the fault was not mine and it was of your app.

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UberEATS

Refund issue
Reported by GetHuman-ananthuw
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 103579 others
0 customers following this

Timeline

GetHuman-ananthuw started working on this issue
Aug 4th, 2019 8:47am

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