I ordered food from Burger King total cost of ** dollars and I did not get my food beca...

GetHuman-hugueney's Refund issue with UberEATS from August 2019

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The issue in GetHuman-hugueney's own words
I was trying to get food delivered to my place ... I ordered food from Burger King total cost of ** dollars and I did not get my food because the driver was sent to another address, I changed the address in the app before I made the order so I don’t know why he was sent to another address. They called me and said they were gonna cancel the order and charge me anyway, and then the lady on the phone hung up in my face. I am NOT paying ** dollars on a food I did not get. I want Uber eats to refund me as soon as possible. Thank you
This was especially frustrating because i spend a lot of money and I did not get my food
They could make this right by giving my money back since the service wasn’t right
I use this app over * years, and I was pretty happy with it until this unfortunate event.
I tried taking to someone from Uber eats on the phone but the person was rude and did not help me at all
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UberEATS

Burger King
Refund issue
Reported by GetHuman-hugueney
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 103438 others
0 customers following this

Timeline

GetHuman-hugueney started working on this issue
Aug 3rd, 2019 5:14pm