Order number ***E** *I placed an order through the UberEats app at around half past * a...

GetHuman3337595's customer service issue with UberEATS from July 2019

Help with my UberEATS issue
First: share to improve GetHuman3337595's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3337595 may need:
Name, Email address, and Phone number
The issue in GetHuman3337595's own words
Order number ***E** *I placed an order through the UberEats app at around half past * and waited for almost * hours for it to be delivered. This was very inconvenient as I had important family issues to adhere to and had flights to catch by a certain time. Uber did not find a driver until a few hours later and I think this demonstrates very bad customer service, especially after paying a £*.** delivery fee. I would like to request a refund for this as I was unable to eat the food before going away on holiday therefore the children went without dinner for ** hours during a flight. Im sorry to have to complain but due to poor financial circumstances I would appreciate a refund for the service I did not receive. The delivery time stated on the app kept getting later and after phoning McDonalds I found that this was due to no Uber drivers being available to collect the order. Lack of communication between partners Uber and McDonalds resulted in a bad situation for a family of *. I hope you will be able to help resolve this issue. Many thanks.

GetHuman3337595 did not yet indicate what UberEATS should do to make this right.

How GetHuman3337595 fixed the problem

We are waiting for GetHuman3337595 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3337595
Jul 30th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 102302 others
0 customers following this


GetHuman3337595 started working on this issue
Jul 30th, 2019 5:36pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies