Couldn't hit submit on my order via mobile

GetHuman-mscassa's customer service issue with UberEATS from July 2019

Help with my UberEATS issue
The issue in GetHuman-mscassa's own words
Place an order on the mobile app ... Submit order button was greyed out when I tried to place an order on my phone.
There was no notification on the mobile app saying that I can only order a certain amount of wine bottles. When I tried to do the same order on desktop I got a notification telling me there is a bottle limit. Once I removed some wine I could then place an order - the submit order button was no longer greyed out.
Please add in a notification on mobile for any orders that can't be processed. That way customers know why the submit button may be greyed out.
I just joined UberEats and am very happy. I like how we can tip after the food is delivered. I had an issue with an order as well which was resolved very fast and fairly. Thank you!
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Placing an order on the mobile app
Customer service issue
Reported by GetHuman-mscassa
Jul 30th, 2019 - 3 years ago
Seen by 8269 customers so far
Similar issue to 102104 others
0 customers following this
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GetHuman-mscassa started working on this issue
Jul 30th, 2019 4:24am
GetHuman-mscassa confirmed the issue is fixed. Hooray!
Aug 10th, 2019 1:05am
GetHuman-mscassa confirmed the issue is fixed. Hooray!
Aug 10th, 2019 1:09am

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