I cancelled an Uber eats order on July *,**** and when I didn’t receive a refund I cont...

GetHuman-smarcelj's Refund issue with UberEATS from July 2019

Help with my UberEATS issue
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-smarcelj's own words
I cancelled an Uber eats order on July *,**** and when I didn’t receive a refund I contacted Uber Eats by phone. I spoke Martin and he assured me that I would receive a refund in *-* days this was on July *. I waited * days and emailed Uber. I have been told they working on the issue, that the refund was processed on July * . I have also been told that my Uber Eats account was credited and in a second email that it was credited to my bank account. I have spoken to someone at my bank and no refund was received and my Uber account has not been refunded. I have sent * additional emails requesting a rep please check on this issue and no one has responded. Please let me know the status. Thank you Shirley Marcelja

GetHuman-smarcelj did not yet indicate what UberEATS should do to make this right.

How GetHuman-smarcelj fixed the problem
My issues were addressed and my account was credited
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UberEATS

Refund issue
Reported by GetHuman-smarcelj
Jul 29th, 2019 - 2 years ago
Fixed
GetHuman-smarcelj shared how to fix
Seen by 8 customers so far
Similar issue to 101938 others
0 customers following this
Items needed
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Timeline

GetHuman-smarcelj started working on this issue
Jul 29th, 2019 3:10pm
GetHuman-smarcelj confirmed the issue is fixed. Hooray!
Aug 1st, 2019 4:15pm

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