On June **, ****, at approximately **:** hours while conducting post inspection at the...

GetHuman3079709's customer service issue with UberEATS from June 2019

Help with my UberEATS issue
The issue in GetHuman3079709's own words
On June **, ****, at approximately **:** hours while conducting post inspection at the*lobby, security dispatch Officer Beedle announced via radio to respond to the front drive*and assist valet parking staff (Andy Wong) because he appeared to be in trouble with an*Uber eats driver who was trying to drive in against traffic through the front drive.*At approximately **:** hours, Officer Guzman, Officer Thomas and I arrived at the*location and made contact with valet parking attendant Mr. Wong who appeared to be*frightened because according to his statement a driver just tried to run him over and*made a gesture as if he was going to punch Mr. Wong.*The driver of a Toyota Camry Lic * * ZXV*** (UBER EAT's) drove in through the*departure side, ignoring the *-foot sign that stated DO NOT ENTER, and it is posted on*the southwest corner of the exit.*The driver was able to drive his vehicle all the way to the cashier's booth, that's where*he was intercepted by Mr. Wong avoiding a head-on collision with a car that was exciting*at the same time.*As Mr. Wong was making his statement a male subject that was in his mid **'s*approached our location, making contact with responding officers. Mr. Wong identified*the driver as the subject in question.*As the subject approached our location he was asked to leave the property, subject*ignored my request and kept on walking toward the main entrance* to avoid entry from*the male subject into the hotel, Officer Guzman offered to conduct the delivery to the*guest that had placed the Uber eats order, room ****.*Once he turned the food over to Officer Guzman, the subject began walking towards the*west drive hallway where his female companion had parked the vehicle while he was*dropping off the delivery.*As he walked away, I posted myself by the end of the sidewalk ramp and waited for the*subject to leave the property* suddenly the male subject walked back towards my*direction and began to take multiple pictures of me.*At this point, I pulled my cellphone out and began to record this young man .*As he completed taking his pictures of me, he stated, "Watch your back"* I asked the*subject if he had just threatened me on camera. He confirmed, "****, yea," as he walked*away and continued shouting profanity. The male subject entered the passenger side of*the vehicle.*Note: Officer Thomas was present at the time of his answer, where he had confirmed his*threat to me.*Due to the statement done by the male subject, I approached his vehicle and took a*picture of his front and back license plate for my incident report, as I was taking a photo*of his rear license plate the subject got out of his vehicle from the passenger side and*stated.*"Do you think, your silly cellphone is going to stop me from putting a bullet in your*head?"*At this point, I called the "***" Los Angeles Police Department, operator ***, and*reported this matter in question.*At approximately **:** hours, Los Angeles Police Officer Linton and Los Angeles Police*Officer Downey arrived at our property to investigate and take a report.

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UberEATS

Customer service issue
Reported by GetHuman3079709
Jun 13th, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 88502 others
0 customers following this
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Timeline

GetHuman3079709 started working on this issue
Jun 13th, 2019 10:55am
GetHuman3079709 confirmed the issue is fixed. Hooray!
Jun 17th, 2019 7:07am