© GetHuman Inc.

Gerald was very kind and did great with the delivery from McDonalds today. Unfortunatel...

GetHuman-mandywis's customer service issue with UberEATS from May 2019

Help with my UberEATS issue
The issue in GetHuman-mandywis's own words
Gerald was very kind and did great with the delivery from McDonalds today. Unfortunately because the food was ready and just sitting there, when we received it everything was cold. It is irritating I am still charged full price when I have to wait that long and then my food is cold.*I'm sick and tired of uber eats disappointing me. I have chronic illness, therefore this service is convenient for me to use. But I have had several issues with uber eats and your customer service is absolutely terrible! You can barely understand them on the phone, it is not personal, they sound robotic and like they are reading a script. It's like they do not truly listen to the customer on the phone. You have rediculous waiting times that are allowed, and I am still charged full price even when the food is cold. I am honestly considering discontinuing the use of uber eats! I don't think it is fair that I have to pay full price for cold food!
GetHuman-mandywis did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-mandywis fixed the problem
We are waiting for GetHuman-mandywis to fix the problem and share the solution with the rest of us customers.
Please help with my UberEATS issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I placed an order on Ubereats for McDonalds and they did not put my * cheese burg...Ordered McDonalds at **:** and delivery time was **:**. Employee from McDonald’s...I entered the wrong address for a delivery on ubereats, from McDonald's. I would...We ordered ubereats delivery this evening from McDonald’s on my husbands account...Ordered from McDonald’s in Greenwood Indiana store******. Service was great but I...Hello this is about my McDonald's order from yesterday sorry I am kind of late I...I placed an order today through ubereats from McDonald’s. My order included a bac...Hello today I placed an ubereats order from McDonald’s for a Big Mac Meal and cl...Today I ordered UberEats from McDonald’s Egleston Boston MA. I order a Southwest...I was charged with an Ubereats order yesterday (*******) with an order from McDon...
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman-mandywis
May 18th, 2019 - a mon ago
I have an issue with UberEATS too
Fixed
Seen by 4 customers so far
Similar issue to 80859 others
0 customers following this
Items needed
Name
Email address
Phone number
Timeline
GetHuman-mandywis started working on this issue
May 18th 5:39pm
May 18th 5:39pm
May 18th 5:39pm
GetHuman-mandywis indicated the issue is not fixed yet.
May 18th 5:39pm
GetHuman-mandywis indicated the issue is not fixed yet.
May 18th 5:39pm
GetHuman-mandywis indicated the issue is not fixed yet.
May 18th 5:39pm
GetHuman-mandywis confirmed the issue is fixed. Hooray!
May 20th 10:04pm
  1. Company Phone Numbers › 
  2. UberEATS › 
  3. Customer issues › 
  4. Gerald was very kind and did great wi...