Hi I ordered a food from my local restaurant about an hour ago and everything was going...

GetHuman-mdesouze's Refund issue with UberEATS from May 2019

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The issue in GetHuman-mdesouze's own words
Hi I ordered a food from my local restaurant about an hour ago and everything was going fine until the driver picked up my food than said it was canceled right away not even after a minute the app said my food was * minutes away then right away the driver canceled he did not even try to call me send message nothing!! He’s name was Phillip and I don’t think he planned on delivering the food at all...i been using Uber for so long and I spend a lot of money on you guys it’s really upsetting that I have to write this and hoping you answer customer service needs to get better!! I paid $**.** for the food and the driver canceled my order I called the restaurant they said that they gave the food to the driver and I never got it because the food was canceled I don’t really care about not getting the food at this point but I need my money back ASAP this is not the first time I’m ordering from that restaurant and I always get my food with no problem. The money is already taken off from my account and I need to get it back all of it like I said I paid $**.** I need all of it please and thank you!!!
I paid all that money to get my food the driver just canceled without even trying to reach me all.
I need uber to contact me about refunding my money because how the whole thing happened wasn’t my fault all.
I been using uber and uber eats for years and I’ve never give drivers any problems with anything! It ***** that I’m being treated this way!
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Refund issue
Reported by GetHuman-mdesouze
May 18th, 2019 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 80841 others
0 customers following this
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GetHuman-mdesouze started working on this issue
May 18th, 2019 4:33pm