Hi I ordered a food from my local restaurant about an hour ago and everything was going...
GetHuman-mdesouze's Refund issue with UberEATS from May 2019
Help with my UberEATS issue
First: share to improve GetHuman-mdesouze's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-mdesouze's own words
Hi I ordered a food from my local restaurant about an hour ago and everything was going fine until the driver picked up my food than said it was canceled right away not even after a minute the app said my food was * minutes away then right away the driver canceled he did not even try to call me send message nothing!! He’s name was Phillip and I don’t think he planned on delivering the food at all...i been using Uber for so long and I spend a lot of money on you guys it’s really upsetting that I have to write this and hoping you answer customer service needs to get better!! I paid $**.** for the food and the driver canceled my order I called the restaurant they said that they gave the food to the driver and I never got it because the food was canceled I don’t really care about not getting the food at this point but I need my money back ASAP this is not the first time I’m ordering from that restaurant and I always get my food with no problem. The money is already taken off from my account and I need to get it back all of it like I said I paid $**.** I need all of it please and thank you!!!
I paid all that money to get my food the driver just canceled without even trying to reach me all.
I need uber to contact me about refunding my money because how the whole thing happened wasn’t my fault all.
I been using uber and uber eats for years and I’ve never give drivers any problems with anything! It ***** that I’m being treated this way!
I have an issue with UberEATS too
How GetHuman-mdesouze fixed the problem
We are waiting for GetHuman-mdesouze to fix the problem and share the solution with the rest of us customers.
Please help with my UberEATS issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.