Missing items from order

GetHuman2778890's Complaint issue with UberEATS from April 2019

7 views | 71612 similar | 0 following
Help with my UberEATS issue
GetHuman2778890's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman2778890 a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2778890's own words
I was trying to get a refund for an order from a restaurant because there were missing items from the order I had payed full price for. ... I ordered two meals from the place, “Baby B’s Spot” on the UberEATS app, because the picture displayed on the menu looked good for American food. I ordered a cheeseburger combo meal(combo meant a drink and fries) and a waffle and wings meal, however when I received the order and looked at my two meals, the quality of the food did not at all match the quality of the food in the picture. On top of that, I did not even get the fries promised or any sirup for the waffles. The burger itself took up less than *** of the box that it came in and the bun was barely a bun. The only mildly decent part of the order was the soggy waffles but there was no sirup so there was really nothing to enjoy. The food put simple was not something I’d pay money to eat. After proceeding to look at yelp AND google for pictures or reviews of this place, I could not find anything under the name “Baby B’s Spot”. **** I would definitely like a refund for the food that I spent the last of my money on. I would literally rather buy something from the vending machine, so let me know how fast I can get a refund so I can at least have something to eat tonight.
They don’t realize that I am trying to get a refund or at least a partial refund.
I want a refund
I have been a customer for almost a year now, and they have never failed like this.
I already submitted a refund request on their personal app, but I have yet to receive a response.
How GetHuman2778890 fixed the problem

We are waiting for GetHuman2778890 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2778890 fixes it.
This email address isn't valid


Complaint issue
Reported by GetHuman2778890
Apr 20th, 2019 - 4 years ago
Seen by 7 customers so far
Similar issue to 71612 others
0 customers following this
Items needed
Email address
Phone number


GetHuman2778890 started working on this issue
Apr 20th, 2019 2:25am
GetHuman2778890 indicated the issue is not fixed yet.
Apr 20th, 2019 10:11pm
GetHuman2778890 indicated the issue is not fixed yet.
Apr 20th, 2019 10:17pm
GetHuman2778890 indicated the issue is not fixed yet.
Apr 23rd, 2019 6:26am