I am not the policy holder on my insurance, my parents are. Their names are on the insu...

GetHuman-ktraenkl's customer service issue with UberEATS from April 2019

Help with my UberEATS issue
The issue in GetHuman-ktraenkl's own words
I am not the policy holder on my insurance, my parents are. Their names are on the insurance card and not mine so they keep rejecting my insurance card. Even though it does not say my name ON the insurance card I am under the insurance. I contacted them and they told me to wait but I just keep getting rejected for the same thing just because my name isn't on the insurance card, but is on the policy itself.

GetHuman-ktraenkl did not yet indicate what UberEATS should do to make this right.

How GetHuman-ktraenkl fixed the problem
I had my parents call our insurance agent, we asked them to place my name on the insurance card and email it to me. Another way I figured out how to do it was making a collage of a picture of my insurance card and went onto my insurance online and took a screenshot of the policy number along with where it lists all drivers on the policy. I made a collage of those * things and that also worked.
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UberEATS

Customer service issue
Reported by GetHuman-ktraenkl
Apr 18th, 2019 - 2 years ago
Fixed
GetHuman-ktraenkl shared how to fix
Seen by 70 customers so far
Similar issue to 71158 others
0 customers following this
Items needed
Name
Email address
Phone number

Timeline

GetHuman-ktraenkl started working on this issue
Apr 18th, 2019 2:16pm
GetHuman-ktraenkl indicated the issue is not fixed yet.
Apr 18th, 2019 2:17pm
GetHuman-ktraenkl indicated the issue is not fixed yet.
Apr 18th, 2019 6:31pm
GetHuman-ktraenkl indicated the issue is not fixed yet.
Apr 18th, 2019 7:22pm
GetHuman-ktraenkl indicated the issue is not fixed yet.
Apr 18th, 2019 7:23pm
GetHuman-ktraenkl confirmed the issue is fixed. Hooray!
Apr 19th, 2019 2:47pm

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