Yesterday I ordered a meal from sweet dreams dessert cafe , but the meal got cancelled...

GetHuman-katieten's Overcharged on Bill issue with UberEATS from March 2019

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The issue in GetHuman-katieten's own words
Yesterday I ordered a meal from sweet dreams dessert cafe , but the meal got cancelled , so when I tried to order it again my bank card wasn’t working, I only had £** on it and that’s how much the meal was , when I looked on the Uber eats app it said my meal was cancelled by me when the restaurant had started preparing it so I had been charged, but I never cancelled the order it was done automatically, and the restaurant hadn’t even confirmed the order yet , so why have I been charged for a order I didn’t cancel that hadn’t even been confirmed by the restaurant
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UberEATS

Overcharged on Bill issue
Reported by GetHuman-katieten
Mar 31st, 2019 - 6 mons ago
I have an issue with UberEATS too
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Seen by 4 customers so far
Similar issue to 341 others
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Timeline
GetHuman-katieten started working on this issue
Mar 31st 10:02am