Last night my deliver driver cancelled my order after I waited for almost an hour when...

GetHuman-chriscth's complaint issue with UberEATS from March 2019

63507 similar
0 following
Help with my UberEATS issue
First: share to improve GetHuman-chriscth's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chriscth's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-chriscth a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-chriscth may need:
Name, Email address, and Phone number
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using
The issue in GetHuman-chriscth's own words
Last night my deliver driver cancelled my order after I waited for almost an hour when my food was picked up ** minutes into my order. **I contacted the driver via the app and they said they were * minutes away and then * minutes later cancelled the order. **I lodged a complain via the app and the the response was "you are sorry and that my money has been re-order and I am free to order again, also noted that I can contract the driver directly" **Either the agent didn't read my complaint fully or just didn't care. *) I noted that I contacted the driver and he responded and *) once an order is cancelled I can no longer contact that driver. **The driver did not try calling me or messaging me about having difficulties. Uber eats should not also estimate ** minutes and then send the driver on other orders that delay mine another ** minutes. **I have always had great experiences with Ubereats, but this just bad and the follow up messages from the Uber Agent are even worse.
GetHuman-chriscth did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-chriscth fixed the problem
We are waiting for GetHuman-chriscth to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-chriscth fixes it.
This email address isn't valid


complaint issue
Reported by GetHuman-chriscth
Mar 27th, 2019 - a mon ago
I have an issue with UberEATS too
Not resolved
Seen by 3 customers so far
Similar issue to 63507 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-chriscth started working on this issue
Mar 27th 4:41pm