I made an order that did not go through with my card, so I went out of the app.... cam...

GetHuman2593988's customer service issue with UberEATS from March 2019

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The issue in GetHuman2593988's own words
I made an order that did not go through with my card, so I went out of the app.... came back in and made another order that did go through. When I went to review the order, both the first and second orders where there, so I cancelled the first one because I wasn’t aware it went thru for processing. I called the Uber Eats service desk and they stated that the order was cancelled ** seconds after it was placed. However, TGI Friday’s states that the order went into another system where they begin working on it. I was encouraged to submit my complaint here because there could not have been any real preparation in ** seconds. The order number is FE*DD.
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UberEATS

Customer service issue
Reported by GetHuman2593988
Mar 26th, 2019 - 25d ago
I have an issue with UberEATS too
Fixed
Seen by 2 customers so far
Similar issue to 63070 others
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GetHuman2593988 started working on this issue
Mar 26th 2:13am
GetHuman2593988 indicated the issue is not fixed yet.
Mar 26th 2:14am