It took almost two hours to receive the order. Once it arrived, the food was cold, the...

GetHuman-misstyre's Refund issue with UberEATS from March 2019

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The issue in GetHuman-misstyre's own words
Order food for myself and child ... It took almost two hours to receive the order. Once it arrived, the food was cold, the drinks were completely watered down due to the ice melting. It is obvious that the order was sitting there and getting cold and old while no one bothered to contact me to let me know the delay. Once the driver arrived, she should have asked for fresh food and drinks since everything was disgusting. I want a refund! I can guarantee that no one would eat this mess. It’s really ridiculous that this food was delivered in the condition that I received it.
Most people order from delivery companies when they’re having car issues.
A FULL refund not half. The food was completely inedible. I wasted my money. I would like the entire purchase refunded.
I rarely ever complain unless the situation is so drastic that I need to. This was the case. This food was unacceptable.
There’s not a number to contact uber eats. They have ignored my emails.
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UberEATS

Food delivery
Refund issue
Reported by GetHuman-misstyre
Mar 30th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 64544 others
0 customers following this
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Timeline

GetHuman-misstyre started working on this issue
Mar 30th, 2019 1:16am
GetHuman-misstyre indicated the issue is not fixed yet.
Apr 2nd, 2019 1:42am
GetHuman-misstyre indicated the issue is not fixed yet.
Apr 2nd, 2019 1:47am