I ordered mc Donald’s by accident on March **, **** and and canceled within seconds and...

GetHuman2471788's customer service issue with UberEATS from March 2019

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The issue in GetHuman2471788's own words
I ordered mc Donald’s by accident on March **, **** and and canceled within seconds and there was a charge pending and I called Uber eats to confirm it was canceled and it was so I was expected to get a refund for it. Days pass so I was charged. I called again and a customer representative named Joshua said that it was “canceled after began preparations” how would that be possible if I canceled within seconds ? Which I also didn’t even receive ! It’s false advertisement and I expect my $** dollars. Since that was the total ! I am a Uber eats customer and I am very disappointed on how this is being handled. I expect this to be done. Thank you .
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Customer service issue
Reported by GetHuman2471788
Mar 13th, 2019 - 5 mons ago
I have an issue with UberEATS too
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Seen by 6 customers so far
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GetHuman2471788 started working on this issue
Mar 13th 4:04pm