I've reached out on the uber eats help twice already and wrote my issue, but no one has...

GetHuman-juanturn's customer service issue with UberEATS from March 2019

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The issue in GetHuman-juanturn's own words
I've reached out on the uber eats help twice already and wrote my issue, but no one has reached out to me yet concerning the matter. That was on the *rd of March and still nothing. I use Uber very often and have had pleasant transactions with Uber Eats everytime I've used it. The situation that occurred was that I was just visiting family in Florida in a unfamiliar area. Me nor no one in the house heard the delivery guy knocking. Essentially it's my fault because I miss the call as well. And once I noticed it was already too late he was gone. At this point though what bothers me is the customer service, no one reached out to me. For a loyal customer to have an issue and a company not resolve it is disheartening to say the least. Again I've had so many pleasant experiences with Uber and will continue to use the services because I'm very satisfied. I just wanted draw attention to this issue.

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UberEATS

Customer service issue
Reported by GetHuman-juanturn
Mar 7th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 57387 others
0 customers following this

Timeline

GetHuman-juanturn started working on this issue
Mar 7th, 2019 2:10pm

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