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The issue in GetHuman2233002's own words
I placed an order through Uber eats last night. The delivery driver could not find the home address he was given. He called me on my iPhone, but I was busy and unable to answer immediately. After noticing the voicemail on my iPhone, I contacted the driver. The address that he had was incorrect, but he nonetheless argued with me and told me that it was the one he received to deliver my order to. Afterwords, I was told that the order was canceled, and I would not receive a refund. I tried explaining this to customer service before, but they just blew me off! It was not my fault that the driver ended up at the wrong address. If I do not receive a refund, or am charged for this order, I will dispute it with my credit card company.
GetHuman2233002 did not yet indicate what UberEATS should do to make this right.
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