Hello my name is Francine Mendoza, I was on my break at work and scheduled an order fro...
GetHuman-franciii's customer service issue with UberEATS from February 2019
Help with my UberEATS issue
First: share to improve GetHuman-franciii's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-franciii's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-franciii a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-franciii may need:
Name, Email address, and Phone number
The issue in GetHuman-franciii's own words
Hello my name is Francine Mendoza, I was on my break at work and scheduled an order from a ramen restaurant when later on in the day i noticed my order had been canceled. Due to this cancellation i had to scramble to order food from another place, and I did put delivery notes that they needed to come to my place of work inside and deliver the food. The gentlemen went to the wrong place called me once and then seemed to be coming to the correct place and cancelled my order. Then i truly had to scramble and order from the same place to get my food. I didnt even get to eat on my lunch because of the setbacks from my previous orders, so i had cold food and didn't even get to eat on my lunch. I was charged an extra four dollars because there were not many couriers at that time. I have two pending transactions now because of the cancelled orders. And I need that money for bills. Im extremely upset, and I believe I should be compensated. I even called uber customer services and was told they couldn't contact the driver and then told to just reorder my food as if its nothing. My phone number is (***)***-****. In total i have almost fifty dollars pending because of you guys, this is unacceptable.
GetHuman-franciii did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-franciii fixed the problem
We are waiting for GetHuman-franciii to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.