I made a complaint about my food last night I ordered an Indian and made sure that ever...

GetHuman2226530's customer service issue with UberEATS from February 2019

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The issue in GetHuman2226530's own words
I made a complaint about my food last night I ordered an Indian and made sure that everything bar one item was completely mild (as I can’t deal with spice) when the food came it was already full of grease or burnt and dry, when I took a bite from my korma it was unbearable too eat as it was so spicy which a korma shouldn’t be, I instantly made a complaint and phoned up and was promised this situation would be dealt with by their “dedicated customer service” this morning I checked my emails too be told I was refused a refund and that they are sorry, as well as this the app changed my location last night too my old location and I had already ordered something too a different location I didn’t tap the cancel button in time but I phoned and got it cancelled the man promised me I would not be charged for this inconvenience and the money hadn’t be taken which is wrong it has so all I’m all I’ve spent nearly £** on food that was sent too the wrong place and food that was so impossible too eat, I need this sorted as I am completely devastated in how this all has been dealt with
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Customer service issue
Reported by GetHuman2226530
Feb 17th, 2019 - 8 mons ago
I have an issue with UberEATS too
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GetHuman2226530 started working on this issue
Feb 17th 11:47am