On *******, I was looking over the app that I had used * time prior), and was trying to...
GetHuman-julzzigr's customer service issue with UberEATS from February 2019
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The issue in GetHuman-julzzigr's own words
On *******, I was looking over the app that I had used * time prior), and was trying to figure out how much an order would cost and accidentally placed an order. I hit cancel and it said I needed to call support. I tried the phone number listed numerous times and kept getting a recording of “all circuits are busy”. I then called the restaurant directly and got the order canceled and was told the order hadn’t been started yet. Now I’m being told I won’t be refunded. This is unacceptable!!!
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