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The issue in GetHuman2210009's own words
I ordered my food and the driver was * blocks away and stayed there for ** minutes. Then he just left and it said my order arrived. Never got it. Next I made another order and paid for that and by the time that one was on it’s way the other driver brought my food to me ice cold and it just wasn’t edible at that point. I just want the refund on my order. I love using Uber eats never had a problem. Just I don’t want to spend my hrs earned money for cold food twice..
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