I had a missing item in a very large order. Customer service was very polite but I am d...

GetHuman2172074's customer service issue with UberEATS from February 2019

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The issue in GetHuman2172074's own words
I had a missing item in a very large order. Customer service was very polite but I am disappointed that Uber would not re send the items for me. I am also disappointed that my car will be charged AGAIN until the food is delivered. What if the order is AGAIN not delivered? The I will be out, double the amount of the item I have attempted to order. I have now spent **minutes attempting to order subway.. UberEats advertises connivence but this was the most inconvenient experience I have had with this service. I understand that things happen when running a business but customer convince*satisfaction should be **

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UberEATS

Customer service issue
Reported by GetHuman2172074
Feb 9th, 2019 - 2 years ago
Fixed
Seen by 18 customers so far
Similar issue to 50623 others
0 customers following this
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GetHuman2172074 started working on this issue
Feb 9th, 2019 9:47pm
GetHuman2172074 indicated the issue is not fixed yet.
Feb 9th, 2019 9:47pm