Subject: Refund* *Hello**I made a complaint through the app but have not heard back I p...

GetHuman2145522's customer service issue with UberEATS from February 2019

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The issue in GetHuman2145522's own words
Subject: Refund* *Hello**I made a complaint through the app but have not heard back I put an order in my basket but never confirmed it and had no intention of ordering it, I did not receive a confirmation of this but you have placed the order and taken payment from my bank account. The driver returned to the restaurant with the food and assured me I will receive a full refund and he also said and I quote "Uber Eats does this to people all the time". Please can you issue a full refund as I did not eat the food it was returned to the restaurant, and I didn't even confirm the order which is against trading laws. **I look forward to hearing from you.**Natasha
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Customer service issue
Reported by GetHuman2145522
Feb 6th, 2019 - 4 mons ago
I have an issue with UberEATS too
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GetHuman2145522 started working on this issue
Feb 6th 12:37pm
GetHuman2145522 indicated the issue is not fixed yet.
Feb 6th 12:38pm