Order **: My GF placed an order (*C****) when the order arrived the delivery person app...

GetHuman-crankent's customer service issue with UberEATS from February 2019

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The issue in GetHuman-crankent's own words
Order **: My GF placed an order (*C****) when the order arrived the delivery person appeared to be under the influence and unsafe and to make matters worse he completely botched the order he was supposed to bring two drinks instead he had a Circle K fountain drink? In any case we figured it was just a bad delivery and she requested a refund for the missing items. Order **: I placed an order (**C***) from a different location but same restaurant under my account in hopes it would be a different delivery person...I was wrong and as soon as I seen it was the same person I immediately tried to cancel the order but he was already coming to the apartment and then to the door by the time I got ahold of someone on the phone. I did not feel comfortable opening the door for safety concerns and to be honest I am quite disappointed with how UberEats customer service handle the situation seeming to not care about the safety aspect but more so that they could give me a refund it was really disturbing to have my concerns dismissed for $** anyway not in the business of getting people fired but something needs to be done and customer service needs to LISTEN and care about safety more than money, I sincerely hope this reaches the proper authorities as a proud serving military veteran it really ***** being disrespected and disregarded like I was.

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UberEATS

Customer service issue
Reported by GetHuman-crankent
Feb 1st, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 48836 others
0 customers following this

Timeline

GetHuman-crankent started working on this issue
Feb 1st, 2019 4:15am

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