When the weather is in sub-zero temperatures (as it is now), there should be an option...

GetHuman-jodifra's customer service issue with UberEATS from January 2019

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The issue in GetHuman-jodifra's own words
When the weather is in sub-zero temperatures (as it is now), there should be an option to have the food delivered by car versus bicycle if it’s going to take more than * minutes to deliver. **I’ve placed an order that will take at least ** minutes to deliver and it got picked up by a bicicyle courier. My food is going to be cold when it gets here.**Making that an option would also provide bike couriers with more opportunities to deliver (if they’re only biking * minutes away, they can get more orders), which would then open up opportunities for cars to deliver to the places further away. This kind of thing should really be looked at, especially for longer delivery times.
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UberEATS

Customer service issue
Reported by GetHuman-jodifra
Jan 27th, 2019 - 3 mons ago
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GetHuman-jodifra started working on this issue
Jan 27th 12:16am