I placed and order with Muscle Maker Grill which was supposed to be delivered to my hot...
GetHuman1977388's customer service issue with UberEATS from January 2019
Help with my UberEATS issue
First: share to improve GetHuman1977388's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1977388's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman1977388 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1977388 may need:
Name, Email address, and Phone number
The issue in GetHuman1977388's own words
I placed and order with Muscle Maker Grill which was supposed to be delivered to my hotel room door. Upon ubereats notification the food arrived three phone calls came in. I picked up all three phone calls where there was nothing but silence on the ohter end. No static, no voice cuttimg in and out, just nothing.*Since I wasn't expecting to have to go downstairs I quickly got dressed only to go down and there be no delivery man in sight, no food in sight, and the front desk ladies had not seen a delivery man. *This is absurd. I literally just flushed $** down the toilet. I would please like a refund. Aside from the silent phone calls, he made no attempt to actually deliver my food. There is no food to be found.
GetHuman1977388 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman1977388 fixed the problem
We are waiting for GetHuman1977388 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.