I have an issue with a supervisor who didn’t want to refund our money because our Uber...

GetHuman-cassyg_'s customer service issue with UberEATS from January 2019

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The issue in GetHuman-cassyg_'s own words
I have an issue with a supervisor who didn’t want to refund our money because our Uber driver drove to the wrong address halfway across town. We called and was told to wait for our order to process before they could refund our money. However when our order was processed we were told the food was already in route. Bottom line, we spent $** to receive cold food really late. With no refund? It’s just not right and I think you guys need to handle it better. **The supervisor’s name was Nate *********. **I really just want my money back.
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UberEATS

Customer service issue
Reported by GetHuman-cassyg_
Jan 15th, 2019 - 9 mons ago
I have an issue with UberEATS too
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Seen by 5 customers so far
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GetHuman-cassyg_ started working on this issue
Jan 15th 6:02pm