I have an issue with a supervisor who didn’t want to refund our money because our Uber...

GetHuman-cassyg_'s customer service issue with UberEATS from January 2019

45060 similar
0 following
Help with my UberEATS issue
First: share to improve GetHuman-cassyg_'s odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cassyg_'s next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman-cassyg_ a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-cassyg_ may need:
Name, Email address, and Phone number
The issue in GetHuman-cassyg_'s own words
I have an issue with a supervisor who didn’t want to refund our money because our Uber driver drove to the wrong address halfway across town. We called and was told to wait for our order to process before they could refund our money. However when our order was processed we were told the food was already in route. Bottom line, we spent $** to receive cold food really late. With no refund? It’s just not right and I think you guys need to handle it better. **The supervisor’s name was Nate *********. **I really just want my money back.
GetHuman-cassyg_ did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-cassyg_ fixed the problem
We are waiting for GetHuman-cassyg_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cassyg_ fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-cassyg_
Jan 15th, 2019 - 9 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 5 customers so far
Similar issue to 45060 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-cassyg_ started working on this issue
Jan 15th 6:02pm