Last Friday Jan ** , **** I made an order for a later time that day. I realized I may n...

GetHuman1969504's customer service issue with UberEATS from January 2019

2 views
 | 
45037 similar
 | 
0 following
Help with my UberEATS issue
First: share to improve GetHuman1969504's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1969504's next move: call UberEATS.
The best way to get your problem resolved is to tap the button below to start calling UberEATS. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1969504 may need:
Name, Email address, and Phone number
The issue in GetHuman1969504's own words
Last Friday Jan ** , **** I made an order for a later time that day. I realized I may need more food so I called the restaraunt to ask if I can add food and she told me I first had to cancel the order through Uber eats. I asked her if I would be charged and she said no, because the food was never made because I had it for a later time. So I canceled the order and re did it on Uber eats but forgot to change the time. Right after completing the order, I canceled it again and called the restaraunt to order for pick up instead. Again, I asked the girl if I got charged because I just canceled it again and she said no because I canceled it right away and she knew it was a mistake because it was my order and we had just talked and she knew that I needed it for a later time. I then noticed my statement showed that I got charged for the food still. The amount was for $**.** and the order number ****** i need that money back just as quickly as it was taken out. I do NOT want credit from their restaurant or from Uber. I want my money back!
GetHuman1969504 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman1969504 fixed the problem
We are waiting for GetHuman1969504 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1969504 fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman1969504
Jan 15th, 2019 - 9 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 2 customers so far
Similar issue to 45037 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1969504 started working on this issue
Jan 15th 4:04pm