On more than one occasion McDonald's has called to advise us our breakfast order has no...
GetHuman1960944's customer service issue with UberEATS from January 2019
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The issue in GetHuman1960944's own words
On more than one occasion McDonald's has called to advise us our breakfast order has not been picked up by the local delivery partner. **I called the local McDonald's manager, Brenda, at *** *** **** and she told me that this early in the morning, * a.m., the local delivery partner has to come from the city, Indianapolis, as the local delivery partner in our town of Brownsburg Indiana ***** do not seem to pick up orders in a timely manner until after * a.m. local time. The manager advised, if she had time choose a time, delivery partners do not get dependable until after * a.m.. This has happened to us at the least * times in the last ** days. If you do not want my family to give our business to "Door Dash" please investigate and resolve this issue. **In my opinion it is poor business and customer service S.O.P..
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