A man in a balaclava , toque and (sun)glasses came to my apartment door at *:**am last...

GetHuman1958737's customer service issue with UberEATS from January 2019

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The issue in GetHuman1958737's own words
A man in a balaclava , toque and (sun)glasses came to my apartment door at *:**am last night (Sunday Jan **th) saying he was a delivery man from Ubereats. Through the closed door I told him "I didn't order any food", he said "ok" and left. *I have a few concerns: **) I only saw him through the peephole, I didn't open the door to confirm he had an ubereats delivery bag so I am asking for your help. Did anyone order food to ******* The Queensway last night that would have been delivered at *:**am? **) If someone did order, why would this person not be more careful to check the unit number before waking me from a dead sleep? ( I'm in unit ****)**) His entire face was covered like a bank robber as he was at my door, if your delivery people think that is acceptable, they should be removed or reprimanded immediately. **) No one buzzed up to my unit or called so why was he not using the enterphone to access the person in question? If he had used it, he may have taken the time to double check the unit number. **My main concern is that I have somehow attracted a stalker who was posing as an ubereats driver. The mans energy was intensely aggressive through the door and I have been fearful this person will come back again. I would like your help so I can contact the police to make a report. **I will be speaking with my property manager on monday morning to create a full report and I have already spoken to the on duty security officers that I called down to at the time of the incident. **Trust me, I would rather find out that this was in fact a bone headed move by a delivery man. I have had a stalker before and it ruined my life. **All The Best**Carrie Eklund
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UberEATS

Customer service issue
Reported by GetHuman1958737
Jan 14th, 2019 - a mon ago
I have an issue with UberEATS too
Fixed
Seen by 5 customers so far
Similar issue to 44660 others
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GetHuman1958737 started working on this issue
Jan 14th 1:12am
GetHuman1958737 indicated the issue is not fixed yet.
Jan 17th 1:16am