I was charged *.** for a long distance trip of *.* miles. There is one right hand turn...
GetHuman1915069's customer service issue with UberEATS from January 2019
Help with my UberEATS issue
First: share to improve GetHuman1915069's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1915069's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman1915069 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1915069 may need:
Name, Email address, and Phone number
The issue in GetHuman1915069's own words
I was charged *.** for a long distance trip of *.* miles. There is one right hand turn from a marked right turn lane on the entire lengthy route (normally ** max ** minutes) yet my driver drove around in circles even with GPS. I had to go out to the street and wave him down or our food would still be traveling in circles. Of course it was cold by the time the ** minute drive was over. Customer service blamed the fact that it was cold on the restaurant. Try insulated bags like grub hub has. There was no apology just excuses by the driver and by customer service. After all you should expect cold food after a *.* mile drive. Jeepers, it arrived within the time frame...only because the restaurant was efficient. I want my $*.** back. Grub hub would already have had their courteous reps do something. Courtesy is apparently not a trait your company values. I want the money refunded to my card, since I am going to try not to order through you again. You might try checking distance some other way.*Judith Sharnik *Meal Friday, Jan * Darien Diner
GetHuman1915069 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman1915069 fixed the problem
We are waiting for GetHuman1915069 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.