I had a delivery note saying "Please use the stairs to the left of the front door and d...

GetHuman-antiahth's customer service issue with UberEATS from January 2019

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The issue in GetHuman-antiahth's own words
I had a delivery note saying "Please use the stairs to the left of the front door and deliver to the second floor door." Driver kept saying that he the FRONT DOOR was closed. And i said, "I know, that is why in the DELIVERY NOTE" I said use the second floor door." He must not understand English very well because my instructions were very clear. This went on for ** minutes, to which he cancelled my delivery, all because he did not *) read the delivery note *) understand my instruction after repeating and explaining for TEN minutes.
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Customer service issue
Reported by GetHuman-antiahth
Jan 5th, 2019 - 3 mons ago
I have an issue with UberEATS too
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GetHuman-antiahth started working on this issue
Jan 5th 9:38pm