We only received part of our order. I called BD Mongolian Grill and the manager said th...

GetHuman1900217's customer service issue with UberEATS from January 2019

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The issue in GetHuman1900217's own words
We only received part of our order. I called BD Mongolian Grill and the manager said they forgot to give the driver our sauces, rice and lettuce wraps. They advised me to contact UBEREATS for assistance and a refund. I called the number suggested and was transferred to a call center. Automated system said they were undergoing updates and could not assist for at least another * hours and hung up. Very disappointed in service but the driver was not at fault and very polite. He did not know that we did not receive all of our order. The number is CAA** Brooklyne Please let me know what information you need to rectify the situation. My number is(***) ***-**** *Thank you,*Brooklyne Adkins
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UberEATS

Customer service issue
Reported by GetHuman1900217
Jan 5th, 2019 - 4 mons ago
I have an issue with UberEATS too
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GetHuman1900217 started working on this issue
Jan 5th 12:14am