We only received part of our order. I called BD Mongolian Grill and the manager said th...

GetHuman1900217's customer service issue with UberEATS from January 2019

42522 similar
0 following
Help with my UberEATS issue
First: share to improve GetHuman1900217's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1900217's next move: talk to UberEATS again when they open.
UberEATS's call center is closed now. We will send GetHuman1900217 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1900217 may need:
Name, Email address, and Phone number
The issue in GetHuman1900217's own words
We only received part of our order. I called BD Mongolian Grill and the manager said they forgot to give the driver our sauces, rice and lettuce wraps. They advised me to contact UBEREATS for assistance and a refund. I called the number suggested and was transferred to a call center. Automated system said they were undergoing updates and could not assist for at least another * hours and hung up. Very disappointed in service but the driver was not at fault and very polite. He did not know that we did not receive all of our order. The number is CAA** Brooklyne Please let me know what information you need to rectify the situation. My number is(***) ***-**** *Thank you,*Brooklyne Adkins
GetHuman1900217 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman1900217 fixed the problem
We are waiting for GetHuman1900217 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1900217 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1900217
Jan 5th, 2019 - 4 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 2 customers so far
Similar issue to 42522 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1900217 started working on this issue
Jan 5th 12:14am