I placed an order with ubereats in Hutchinson, Ks. I was charged for the order, plus th...

GetHuman1820557's customer service issue with UberEATS from December 2018

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The issue in GetHuman1820557's own words
I placed an order with ubereats in Hutchinson, Ks. I was charged for the order, plus the Uber eats fee and after over an hour of waiting, the Uber eats driver cancelled the order. I spoke with the restaurant and they had the order made and waiting for the driver to pick up. I want to know why the order was cancelled and when I can expect a full refund to my debit card! I have a copy of the receipt as well as copies of my card being charged. The restaurant informed me that they have had many issues in the past with Uber eats cancelling and failing to pick up orders. This is highly unsatisfactory and again I am expecting not only a full refund, but an explanation as to why my order was cancelled as well!

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UberEATS

Customer service issue
Reported by GetHuman1820557
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 39589 others
0 customers following this

Timeline

GetHuman1820557 started working on this issue
Dec 24th, 2018 12:21am