Food was cold and shake was melted and watery

GetHuman-evansti's customer service issue with UberEATS from December 2018

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The issue in GetHuman-evansti's own words
I placed a ordered at **:** pm at McDonald's in la verne CA. It shows it will arrive at **:**pm. It was still showing its being prepared at the store. The guy name Steven was supposes bring it at **:** pm. It shows he was going the wrong way. He came at **:** when i received the food it was very cold i ordered a kid meal hamburger and strawberry shake and the shake was melted and watery. That's very unprofessional and unacceptable. I need my refund back. I already called customer service for McDonald's. The representative I spoke to told me to called ubereats regarding this order. I called ubereat the representative told me to email you guys regarding this order. I need my money back. That's not fair to me at all. Im upset this is not okay at all. You guys need to fixed this!

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UberEATS

Customer service issue
Reported by GetHuman-evansti
Dec 23rd, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 39573 others
0 customers following this
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GetHuman-evansti started working on this issue
Dec 23rd, 2018 9:33pm
GetHuman-evansti indicated the issue is not fixed yet.
Dec 23rd, 2018 9:34pm

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